Front Desk Officer at Winock Solar Limited

Job Overview

Location
Lagos, FCT
Job Type
Full Time
Date Posted
1 year ago

Additional Details

Job ID
82437
Job Views
146

Job Description



Job Description



  • You will manage the reception or front desk at our head office. Thus, as the first point of contact for our customers and visitors, you will play a critical role in creating a welcoming environment and providing excellent customer service. In this role, you are expected to handle administrative tasks and support other departments in everyday chores.


Your Role



  • Handle the front desk and maintain visitor records.

  • Manage administrative chores and organisational tasks.

  • Create a welcoming, professional environment for vistors and customers.


Your Tasks



  • Managing the reception area and ensuring the office is neat and tidy.

  • Greeting and welcoming clients, customers and visitors courteously and professionally.

  • Answering phone calls and directing them to the appropriate staff member/department.

  • Handling incoming and outgoing mail and packages.


Required Skills and Qualifications



  • Bachelor’s Degree in any field.

  • Excellent communication and interpersonal skills.

  • Ability to prioritise tasks and great organisational capabilities.

  • Competency in managing time and solving everyday problems.

  • Customer-oriented mindset with a passion for providing exceptional service.

  • Fluency in English.


Preferred Skills and Qualifications:



  • 1 - 2 years of experience in a similar job or other customer-facing roles.

  • Proficiency in using computers and other office equipment.

  • Willingness to work in a fast-paced environment with multitasking ability.

  • Basic knowledge of Microsoft Office (MS Word and MS Excel).


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