• Application Deadline:
• Position: Business Support Officer


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience


• Location Lagos


• Job Field Sales / Marketing / Retail / Business Development 
  

Job Description

• Support the establishment, monitoring and evaluation of sound business process improvement initiatives.


• Provide administrative support to facilitate smooth and seamless management of activities around the office.

Principal Duties and Responsibilities

Business Operations:

• Developing standards and promoting activities that enhance operational procedures.


• Define standards for the documentation of the company’s processes.


• Coordinate the evaluation / monitoring and reporting of business process effectiveness.


• Ensure the continuing relevance of current operations, practices, and alignment with leading practices.


• Establish and monitor procedures for record keeping ensuring security, integrity, and confidentiality of data.


• Contribute to the development of new tools, processes and technology which make our teams more efficient and effective.


• Serve as Data Protection Officer to ensure Organization data are processed and stored in line with DPR standards.


• Manage multiple priorities in a face-to-paced environment with effective communication and thorough follow through of actions and deliverables.


• Support operational strategy and innovation to drive business goals for revenue, operational performance, and profitability revenue.


• Support the establishment of sound process improvement initiatives that drive year over year improvement, as well as streamline and optimize day-to-day operations.


• Keep a proper and well-coordinated physical filing system.


• Ensure the office archive is properly labelled and stored accordingly.

Administrative:

• Using a variety of software packages, such as Microsoft Word, Outlook, PowerPoint, Excel, Access, etc., to produce correspondence and documents.


• Supervise administration of company’s fleet.


• Manage office supplies stock and place orders.


• Prepare regular reports on expenses and office budgets.


• Distribute and store correspondence (e.g., letters, emails, and packages)


• Prepare reports and presentations as assigned.


• Arrange travel and accommodations for staff and Management when necessary.


• Work with the dispatch rider to ensure in-coming and out-going mails / parcels are tracked and dispatched appropriately and timely.


• Supervise the distribution of internal mail.


• Perform other duties as assigned  by the HR Manager.

Competency and Skills Requirements:

• Excellent communication, report and analytical writing, presentation, and interpersonal skills.


• Good appreciation of research analysis and evaluation techniques.


• Good attention to details and ability to handle multiple priorities.


• High degree of diligence and commitment.


• Aptitude in decision-making and working with numbers.


• Good at negotiations and networking.


• Very good planning and organization skills


• Good problem analysis and solving skills.


• Good customer service orientation


• Good proficiency in the use of office productivity tools (MS Word and Excel)


• Good project management skills