Telesales Manager at Choice Talents NG

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
3 years ago

Additional Details

Job ID
8247
Job Views
169

Job Description



Job Description

We are looking for a Telemarketing Manager who thrives on leading a team in a customer focused role. The Telemarketing Manager will be responsible for the daily running and Management of the department through the effective use of resources.


You and The Telemarketing Team



  • Identifying potential customers.

  • Developing database of potential customers through research on internet and social media platforms

  • Daily cold calls to potential clients

  • Daily follow up calls to existing and potential clients

  • Daily email and WhatsApp broadcast to existing and potential clients

  • Arranging meetings with potential and existing customers to present company products.

  • Persuading customers to purchase company products by highlighting product benefits and key features.

  • Building and maintaining solid working relationships with both new and existing customers.

  • Promptly submitting purchase orders to the relevant department for processing.

  • Following up with customers to inquire into whether purchased products meet their expectations.

  • Addressing customer concerns and resolving complaints

  • Achieving Sales Target


Requirements



  • HND/B.Sc/B.A Degree or equivalent.

  • Excellent communication and presentation skills;

  • A strong customer focus and a good telephone manner;

  • The ability to work well in teams;

  • Leadership skills and the ability to motivate and develop staff;

  • A desire to help others work towards targets and develop their skills;

  • Confidence and a good business sense;

  • The ability to set, meet and exceed targets;

  • A focused and self-motivated approach to work;

  • The ability to manage Change;

  • The ability to multi-task, prioritize and Manage time effectively;

  • The ability to build productive business professional relationship;

  • The ability to deliver presentations tailored to the audience needs;

  • Proven track record of over achieving sales quota


Salary:

NGN 150,000 + commission


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