Job Description
Job Description
We are looking for a Telemarketing Manager who thrives on leading a team in a customer focused role. The Telemarketing Manager will be responsible for the daily running and Management of the department through the effective use of resources.
You and The Telemarketing Team
- Identifying potential customers.
- Developing database of potential customers through research on internet and social media platforms
- Daily cold calls to potential clients
- Daily follow up calls to existing and potential clients
- Daily email and WhatsApp broadcast to existing and potential clients
- Arranging meetings with potential and existing customers to present company products.
- Persuading customers to purchase company products by highlighting product benefits and key features.
- Building and maintaining solid working relationships with both new and existing customers.
- Promptly submitting purchase orders to the relevant department for processing.
- Following up with customers to inquire into whether purchased products meet their expectations.
- Addressing customer concerns and resolving complaints
- Achieving Sales Target
Requirements
- HND/B.Sc/B.A Degree or equivalent.
- Excellent communication and presentation skills;
- A strong customer focus and a good telephone manner;
- The ability to work well in teams;
- Leadership skills and the ability to motivate and develop staff;
- A desire to help others work towards targets and develop their skills;
- Confidence and a good business sense;
- The ability to set, meet and exceed targets;
- A focused and self-motivated approach to work;
- The ability to manage Change;
- The ability to multi-task, prioritize and Manage time effectively;
- The ability to build productive business professional relationship;
- The ability to deliver presentations tailored to the audience needs;
- Proven track record of over achieving sales quota
Salary:
NGN 150,000 + commission