• Application Deadline:
• Position: Business Services Management Officer


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 3 - 5 years


• Location Lagos


• Job Field Administration / Secretarial 
  

Requisition ID: 7393

Job Segment: Office Manager, Manager, Administrative, Management

Position Summary

• This role will act as the first point of contact for all external visitors and manage the day-to-day running of the office. In addition, this position will provide a wide variety of support services to the Country Head of NBA Nigeria.

Major Responsibilities

Executive PA Duties:

• Management of calendar


• Schedules and prioritizes appointments and meetings to maximize the Country Head's engagement


• Arranges extensive travel and process travel expense reports (using Concur Travel & Expense system and PCI's dedicated travel agency),


• Obtains and prepares required documentation including entry requirements, trip portfolios, advances where necessary, etc.


• Supports the Country Head with any corporate card reconciliation and monthly expense reporting


• Serves as a liaison and responds to enquiries and internal and external client requests


• Maintains a high degree of confidentiality concerning all matters


• Assists with memo writing, internal and external communications, as necessary


• Assists with research and analysis on Country Head's special projects, as assigned


• Supports development of presentation materials


• Supports monthly/ weekly All-Staff meetings

Office Administration Duties:

• Acts as the first point of contact for all external visitors.


• Manages office area and maintain all office equipment


• Orders couriers, taxis, and other services as required


• Liaises with cleaning company on day-to-day cleaning of the office


• Maintains office equipment i.e., Copiers, Faxes, Printers, Telephone, Computers, etc


• Liaises with building management re: office maintenance and coordinate assistance with general up-keep (escalate to Senior Director - Finance & Administration where appropriate)


• Assists with the processing of new starters (ordering business cards and equipment etc)


• Tracking of employee holidays


• Assists with office health and safety matters


• Provides assistance in the invitation process for NBA Nigeria Events


• Assists with ticketing and other ad hoc duties for NBA Nigeria Events as required


• Undertakes any other duties as may be required


• Assists with the onboarding of any new staff members to the NBA Nigeria operation

Educational Background Required

• Bachelor's Degree (B.A.) is preferred

Experience Needed:

• 3-5 years of administrative experience, preferably supporting an executive or senior leader office, management experience a plus

Required Skills / Knowledge:

• Superior organizational and administrative skills


• Ability to multitask, juggle workloads and meet deadlines.


• First class attention to detail


• Articulate, confident communicator, able to deal effectively with clients, management, and staff at all levels


• Positive attitude and a friendly demeanor


• High degree of personal integrity and honesty


• Excellent verbal and written communication skills; strong editing and proof reading abilities


• High level of integrity, be able to use own initiative and have a flexible approach


• Proven time management skills, with an ability to effectively establish and execute priorities in a dynamic and changing environment


• Professional temperament, including the ability to remain calm under difficult circumstances


• Ability to deal effectively with individuals at all levels


• Must be able to work independently on own initiative with minimal direction at times


• Sound business judgment, including the ability to handle sensitive and highly confidential information


• Solid team player with a strong customer service focus


• Extensive digital acumen, including MS Word, MS Excel, PowerPoint, Outlook