Supervisor-Sales at Marriott International, Inc.

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
1 year ago

Additional Details

Job ID
82766
Job Views
76

Job Description



POSITION SUMMARY



  • Contact appropriate individual or department (e.g., Sales, Data Administration, Accounting) as necessary to resolve guest calls, requests, or problems.

  • Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott, including up-selling.

  • Determine and give complimentaries to guests as gifts for their patronage (e.g., rewards points, show tickets, gift certificates).

  • Promote awareness of brand image internally and externally. Process requests for redeeming Marriott Rewards points.

  • Process all reservation requests, changes, and cancellations received by phone, fax, or mail.

  • Enter Marriott Rewards information into appropriate software when taking guest reservations. Answer, record, and process all guest calls, requests, questions, or concerns.

  • Perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing).


CANDIDATE PROFILE 


 Education and Experience



  • High school diploma or GED; 3+ years experience in Sales & Marketing in related professional area.


OR



  • 4-year degree from an accredited university or its equivalent in Sales & Marketing, Accounting, Social Sciences, or Management, or related major; 2 years + experience in related professional area.


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