• Application Deadline:
• Position: Customer Services Officer


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience


• Location Lagos


• Job Field Customer Care 
  

Job Description

• We are seeking a personable and service-oriented individual to join our team as a Restaurant Customer Service Representative.


• In this role, you will play a vital role in ensuring a positive dining experience for our guests by providing excellent customer service and assistance.

Responsibilities

• Greet and welcome guests as they enter the restaurant with a warm and friendly demeanor.


• Seat guests and provide them with menus, ensuring prompt and courteous service.


• Address any special requests or dietary restrictions from guests and communicate them to the kitchen.


• Check in with guests throughout their meal to ensure satisfaction and address any concerns.


• Process payments accurately and efficiently, handling cash and credit transactions.

Requirements

• Previous experience in customer service, preferably in a restaurant setting.


• Excellent communication and interpersonal skills.


• Ability to remain calm and professional in high-pressure situations.


• Knowledge of food and beverage offerings is a plus but not required.


• Must be able to stand and walk for extended periods and lift moderate weights.