• Application Deadline: Thu, 18 Apr 2024 00:00:00 GMT
• Position: SPA Manager


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 5 - 7 years


• Location Lagos


• Job Field Hospitality / Hotel / Restaurant 
  

JOB SUMMARY

• A Female SPA Manager is currently needed for employment. She will be responsible for the oversea of the day-to-day operations, implement policies, evaluate the performance, and ensure good maintenance of the facilities.

RESPONSIBILITIES:

• Oversee and manage day-to-day spa operations, ensuring a seamless and exceptional guest experience.


• Develop and implement operational policies and procedures to optimize spa efficiency.


• Conduct regular training sessions to enhance staff skills and maintain high standards.


• Build and maintain strong relationships with clients, ensuring their needs and expectations are met.


• Analyze financial reports and make strategic decisions to enhance profitability.


• Ensure compliance with health and safety regulations and industry standards.


• Monitor and evaluate the performance of spa treatments and therapists.


• Introduce new treatments and services based on industry trends and customer demand.


• Drive spa membership programs and loyalty initiatives.


• Oversee the maintenance and cleanliness of spa facilities, including treatment rooms, relaxation areas, and changing rooms.


• Collaborate with other departments for cross-functional initiatives.

REQUIREMENTS:

• Relevant certification in spa management or hospitality (preferred).


• Proven 5 to 12 years experience as a Spa Manager


• Strong leadership and organizational skills.


• In-depth knowledge of spa operations, treatments, and wellness practices.


• Proficient in spa management software and Microsoft Office.