• Application Deadline:
• Position: Platform Manager


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 8 years


• Location Abuja


• Job Field ICT / Computer 
  

Summary

• The position holder will develop and maintain the front and backend of the platform(s).


• S/he will manage and oversee the operational and technical functionalities of the platform(s) and provide technical support to customers and address any issues related to the platform(s) functionalities.

Responsibilities

• Oversee the day-to-day operation of the platform(s)


• Ensure platform stability, security, and scalability through regular monitoring and maintenance


• Collaborate with the development team to identify and implement improvements to the platform(s)


• Work closely with the customer success team to troubleshoot and resolve any platform-related issues for our customers


• Plan, implement, manage, monitor and upgrade the platform where necessary.


• Review and approve user registrations, payments and user features on the platform


• Update platform layout, using CSS and JavaScript regularly.


• Conduct content audits to eliminate irrelevant, redundant and/or duplicate information.


• Create appropriate website content aligned to the platform's strategy.


• Ensure website quality and efficiency by conducting regular test plans


• Collaborate with all staff and management to ensure that the platform aligns with brand strategy and meets the global standards.


• Work alongside Digital Content Coordinator to create strategies to grow subscriber base and web traffic metrics.


• Ensure full compliance on the platform with all laws and regulations especially data protection laws.


• Keep up-to-date with industry best practice and monitor competitor platforms.


• Any other related tasks as assigned by Manager

Educational Requirements

• Bachelor's degree in computer science or a related any field of study


• Certification in any product/project management methodology

Knowledge, Skills & Experience

• Minimum of 8 years relevant experience in product/platform management, with a focus on Human Resource management software or related softwares


• Ability to use Wordpress, CSS, Javascript and PHP


• Strong understanding of platform architecture and infrastructure


• Experience with cloud-based platforms and technologies


• Strong problem-solving, analytical and business analysis skills


• Experience with Scurm, ITIL and/or DevOps methodologies