• Application Deadline: Sun, 19 Jun 2022 00:00:00 GMT
• Position: Hotel Operations Manager


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 4 - 6 years


• Location Lagos


• Job Field Hospitality / Hotel / Restaurant 
  


• Salary Range ₦150,000 - ₦200,000
  

Location: Lagos Mainland, Lagos

Description

• We are looking to hire an Operations Manager with a solid background managing operations within a hotel, thorough level of commercial awareness, someone that can build and implement processes, maintain relationships with guests, and lead team members.

Responsibilities

• Fully responsible foroperations in all departments


• Support and work with all Head of Departments in all aspects of running the hotel


• Ensure the premises are in operative condition as per category of the unit to receive & serve the guests


• Conduct regular team meetings with all the HOD daily / weekly to discuss routine operational matters and sales targets


• Ensure SOP implementation in all departments and check the same during routine operational checks


• Monitor procurement/ requisitions of each department/ accounts receivable/ accounts payable


• Inspectthe stores (F & B / Kitchen) to check the stock in hand (quality, restocklevels, expiry etc)


• Dealing with Suppliers / Vendors for quality products involving Purchase Manager and providing performance assessment of vendors


• Inspecting all departments for SOP implementation.


• Inspecting all departmentsfor cleanliness, ambience, service readiness, staff grooming & a great hospitality culture


• Monitor the co-ordination between all departments for smooth & efficient operations


• Assessing and reviewing customer satisfaction and service processes


• Identifying staff learning needs and providing necessary training and development


• Providing timely and constructive feedback to all direct reports as and when required either formally or informally


• Conduct weekly / daily meetings with the marketing department on strategies to push sales


• Monitor and maintain operational overhead costs in order to maintain maximum revenue for the hotel


• Responsible for the overall management of the hotel operations


• Any other duties asassigned by management

Requirements

• Bachelor's Degree


• 4 - 6 years experience as operations lead / manager in the hospitality space especially a hotel


• Excellent leadership and management skills


• Strong understanding of numbers and how to grow same


• Experience with budgeting, P&L's, forecasts


• Highly organized, focused, process and detail oriented


• Excellent written and verbal communication skills

Salary

N150,000 - N180,000 Monthly.