Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
1 year ago

Additional Details

Job ID
83337
Job Views
83

Job Description



We are looking to hire an experienced Inventory Manager for our client, a luxury fashion brand in Lagos.


Responsibilities



  • Oversee inventory planning and allocation processes to maintain optimal stock levels across all product categories, considering seasonality, trends, and sales forecasts.

  • Conduct regular inventory audits and cycle counts to ensure accuracy and integrity of inventory data, reconciling any discrepancies and implementing corrective actions as needed.

  • Coordinate with designers and logistics partners to manage inbound and outbound shipments, streamline replenishment processes, and minimize stockouts and overstock situations.

  • Oversee the order fulfillment process, including order processing, packaging, and shipping, to ensure timely and accurate delivery of customer orders.  

  • Address customer inquiries, concerns, and returns related to online purchases promptly and professionally, striving to uphold the brand's reputation for exceptional service and customer satisfaction.

  • Monitor customer feedback and reviews, identify trends and areas for improvement, and collaborate with relevant stakeholders to implement enhancements to the online shopping experience.

  • Oversee the order fulfillment process, including order processing, packaging, and shipping, to ensure timely and accurate delivery of customer orders.

  • Address customer inquiries, concerns, and returns related to online purchases promptly and professionally, striving to uphold the brand's reputation for exceptional service and customer satisfaction.

  • Monitor customer feedback and reviews, identify trends and areas for improvement, and collaborate with relevant stakeholders to implement enhancements to the online shopping experience.

  • Maintain relationships with Brand Partners to ensure timely delivery of merchandise.

  • Negotiate pricing, terms, and discounts with Brand Partners to optimize inventory costs.

  • Monitor Brand Partners performance and address any issues related to quality, delivery delays, or discrepancies in orders.

  • Conduct daily physical inventory counts and audits to verify accuracy of inventory records.

  • Investigate and resolve discrepancies between physical inventory counts and computerized records.

  • Implement measures to prevent shrinkage, theft, and damage to inventory.

  • Inventory audit MUST be done every Monday and a report on the Inventory must be sent at the end of each Inventory activity every Monday.

  • Analyse sales reports and inventory data to identify trends, patterns, and opportunities for improvement.

  • Generate reports on inventory turnover, stock levels, and sales performance for management review.

  • Provide insights and recommendations for optimizing product assortments and inventory allocation.

  • Provide reports as required.


Requirements



  • Bachelor's degree in relevant field

  • 3 years relevant experience in similar role

  • Outgoing and engaging personality

  • Ability to plan and prioritize workload

  • Strong written and verbal communication skills

  • Ability to multitask  

  • Proactiveness

  • Excellent knowledge of Microsoft packages and IT software


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