• Application Deadline: Thu, 18 Apr 2024 00:00:00 GMT
• Position: Employee Relations Officer


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 4 years


• Location Lagos


• City Ikorodu


• Job Field Human Resources / HR 
  

Job Summary

• To consult and effectively manage a range of queries from staff and managers concerning terms and conditions and HR policies and practices.


• Ensure employees are engaged through impactful employee engagement and welfare programmes.

Key Duties and Responsibilities

• Receiving and effectively handling employee complaints, and escalating these complaints to the relevant authorities.


• Proactively develop and obtain approval for welfare plans and activities that will improve staff working conditions and environment.


• Implement policies, programs and procedures related to Employee relations.


• Coordinate the exit interview processes for staff.


• Supervise leave management for staff.


• Ensure proper review and approval of welfare benefit requests and claims before processing.


• Investigate complaints of non-acceptable actions and other behaviours.


• Proactively seek feedback from staff on welfare packages and make appropriate improvement recommendations.


• Continually research industry best practices and trends on issues related to staff welfare and advise management on possible improvement opportunities.


• Responsible for the management of expatriates in the company


• Responsible for coordinating employee events like WorkersDay, Christmas, and Children’s parties. and other related activities.


• Responsible for the onboarding processes of new hires


• Preparing letters correspondences for staff such as Introduction letters to banks, embassies  etc


• Promoting an orderly and friendly environment to increase the productivity of the employees.


• Perform other duties as assigned by the Head, of HR Operations.


• Implement data protection policies and practices of Egbin PowerPlc.


• Ensure compliance with the NDPR and other data protection laws, and data protection policies.


• Undertake Data Protection Impact Assessment as applicable to curb the risk during data processing operations.


• Ensure awareness, understanding and application of QHSE policy and application of departmental objectives.


• Ensure awareness of the Integrated Management System (ISO 9001:2015, 14001:2015 &45001:2018) and the implications of not conforming with the requirements.


• Understand and identify hazards, risks, environmental aspects, and Impacts as it is related to their jobs.


• Ensure awareness, understanding and application of QHSE policy and application of departmental objectives.


• Ensure awareness of the Integrated Management System (ISO 9001:2015, 14001:2015 &45001:2018) and the implications of not conforming with the requirements.


• Understand and identify hazards, risks, environmental aspects, and Impacts as it is related to their jobs.

Education and Work Experience

• Minimum of bachelor’s degree or its equivalent in humanities, social science, or relevant discipline from an accredited/ reputable university.


• Minimum of four (4) years’ relevant work experience.


• Industrial Relations experience in handling employee grievances, disciplinary actions, and labour disputes is highly desirable.


• Relevant professional qualifications will be an added advantage.

Skills and Competencies

• Broad knowledge of the employment policies and regulations.


• Strong Interpersonal skills.


• Good problem-solving skills.


• Ability to listen and understand people's concerns.


• Strong analytical skills.


• Excellent communication skills, verbal and written.


• Able to pay attention to details and produce accurate work.


• Project management skills.


• Proficiency in Microsoft Office applications.