IT Engineer at Ascentech Services Limited

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
1 year ago

Additional Details

Job ID
83443
Job Views
136

Job Description



Responsibilities



  • Asset management

  • Provides management for company IT budget. Develops computer lifecycle and software standards.

  • Meets with IT vendors to discuss software licenses, cost, hardware, audiovisual equipment, issues, and new products.

  • Purchases and installs IT hardware and software. Ensures completion of work orders in the IT ticket management system.

  • Reviews software agreements and software maintenance renewals. Inputs license agreements into the license management application system.

  • Serves as an account manager for the support contract. Manages call quality, accounts, and contract service level agreements for IT Enterprise Systems.

  • Supervises, schedules, evaluates, and monitors. Monitors support ticket workload.

  • Supports employees purchasing laptops, printers, and software for company or remote employees based on instruction.

  • account handling for phones internet recharge etc.

  • Performs all other duties and responsibilities as assigned or directed by the supervisor.


Required Skills and Competences:



  • Skill in installation, repair, and maintenance of network and / or computer hardware, software, and peripherals

  • Skill in budget / resource management

  • Skill in verbal and written communication with the ability to explain technical concepts to audiences with a wide range of technical skills

  • Skill in project management principles, processes, and techniques

  • Skill in performing a variety of duties, often changing from one task to another of a different nature

  • Skill in positive, productive, and flexible customer service

  • Ability to adapt to a rapidly changing technical environment

  • Ability to work independently as well as in a team environment

  • Skill in people leadership and supervision


Experience: Should have IT experience in;



  • Installation & configuration of any OS or software computer hardware

  • Printers

  • Networking

  • CCTV

  • Troubleshooting

  • Managing assets

  • Biometrics handling, etc.


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