Customer Support (NYSC / Intern) at Vivid-Tech Solutions and Services

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
1 year ago

Additional Details

Job ID
83474
Job Views
74

Job Description



Job Responsibilities



  • Provide first layer of support to our customers by picking up calls and attending to their requests

  • Ensure prompt handling of customer’s request and resolving of issues pertaining to the quality and accessibility of our services at all time.

  • Interface with the customers and deduce pain points as expressed by the customers

  • Ensures prompt and accurate delivery of services to customers at scheduled times and periods of the day

  • Enlighten customers about the company's products and services aimed at promoting customer satisfaction and continuous patronage


Requirements



  • This position is open to NYSC Corps Member and IT Students

  • Accommodation is available for male candidate

  • Must be ready to work on weekends (Saturday / Sunday including Public Holidays) off day is available.

  • Must be ready to operate on shift (Morning / Afternoon).

  • Computer literacy is required.

  • Must have excellent communication skills.

  • Interested candidates should reside within Surulere axis and its environs


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