Graduate Trainee (IT Officer) at FHON Consulting

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
16 days ago

Additional Details

Job ID
83554
Job Views
31

Job Description



Key Responsibilities


Technical Support:



  • Provide technical assistance and support to users regarding hardware, software, network, and other IT-related issues.

  • Troubleshoot problems, diagnose root causes, and implement solutions promptly to minimize downtime and disruption.


System Maintenance and Upgrades:



  • Perform routine maintenance tasks such as system updates, patches, and backups to ensure optimal performance and security.

  • Coordinate with vendors and service providers for hardware/software installations, upgrades, and repairs as needed.


Network Management:



  • Monitor network performance and security, identifying and addressing potential vulnerabilities or areas for improvement.

  • Configure and maintain network infrastructure, including routers, switches, firewalls, and wireless access points.


Data Management:



  • Oversee data storage, backup, and recovery procedures to safeguard critical information and ensure business continuity.

  • Implement data security measures to protect against unauthorized access, data breaches, and cyber threats.


IT Policy Development and Compliance:



  • Develop and maintain IT policies, procedures, and documentation in accordance with industry best practices and regulatory requirements.

  • Ensure compliance with data protection regulations, privacy laws, and other relevant standards.


User Training and Education:



  • Conduct training sessions and create instructional materials to educate users on IT systems, tools, and security practices.

  • Promote awareness of cybersecurity risks and best practices to mitigate potential threats.


IT Asset Management:



  • Maintain an inventory of IT assets, including hardware, software licenses, and peripherals.

  • Track asset lifecycles, perform asset audits, and recommend upgrades or replacements as necessary.


Project Management:



  • Lead or contribute to IT projects, such as system upgrades, software deployments, or infrastructure expansions.

  • Develop project plans, timelines, and budgets, and coordinate resources to achieve project objectives.


Requirements



  • Interested candidates should possess a Bachelor's Degree in relevant fields with 1 - 3 years work experience.


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