Graduate Trainee (IT Officer) at FHON Consulting

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
1 year ago

Additional Details

Job ID
83554
Job Views
109

Job Description



Key Responsibilities


Technical Support:



  • Provide technical assistance and support to users regarding hardware, software, network, and other IT-related issues.

  • Troubleshoot problems, diagnose root causes, and implement solutions promptly to minimize downtime and disruption.


System Maintenance and Upgrades:



  • Perform routine maintenance tasks such as system updates, patches, and backups to ensure optimal performance and security.

  • Coordinate with vendors and service providers for hardware/software installations, upgrades, and repairs as needed.


Network Management:



  • Monitor network performance and security, identifying and addressing potential vulnerabilities or areas for improvement.

  • Configure and maintain network infrastructure, including routers, switches, firewalls, and wireless access points.


Data Management:



  • Oversee data storage, backup, and recovery procedures to safeguard critical information and ensure business continuity.

  • Implement data security measures to protect against unauthorized access, data breaches, and cyber threats.


IT Policy Development and Compliance:



  • Develop and maintain IT policies, procedures, and documentation in accordance with industry best practices and regulatory requirements.

  • Ensure compliance with data protection regulations, privacy laws, and other relevant standards.


User Training and Education:



  • Conduct training sessions and create instructional materials to educate users on IT systems, tools, and security practices.

  • Promote awareness of cybersecurity risks and best practices to mitigate potential threats.


IT Asset Management:



  • Maintain an inventory of IT assets, including hardware, software licenses, and peripherals.

  • Track asset lifecycles, perform asset audits, and recommend upgrades or replacements as necessary.


Project Management:



  • Lead or contribute to IT projects, such as system upgrades, software deployments, or infrastructure expansions.

  • Develop project plans, timelines, and budgets, and coordinate resources to achieve project objectives.


Requirements



  • Interested candidates should possess a Bachelor's Degree in relevant fields with 1 - 3 years work experience.


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