We require the service of a Travel counselor in our Lagos office at Ikeja. Ideal candidate must be a current Youth Corps member in Lagos. Corps members in need of place of primary assignment (PPA) should apply.
Key Objectives
Understanding clients travel requirements and asking relevant questions to gather as much information as possible.
Outline all options regarding possible destinations, flights, car rentals, accommodation, and exchange rate, as well as discussing issues like safety and immunization with clients.
Meticulously capturing all clients information into the database
Booking flights and accommodation and arranging car rentals base on clients specifications
Ensuring clients are provided with itinerary and schedules where required
Answering all clients questions and addressing complaints as soon as possible.
Reporting to the Head of Travels
Keeping all clients information strictly confidential
Providing friendly service and building a professional relationship with clients
Job Requirements
HND / B.Sc in any relevant field (from any recognized university)
with a First class or minimum of 2:1
Age: 21-24yrs
Excellent customer service skills
Little experience in the travel industry and good geographical knowledge may be advantageous
Strong computer literacy
Strong telephone and email etiquette
A personable matter and sharp attention to details
Strong verbal and written communication skills
Must be a male applicant
Must reside around Ikeja or be willing to make the commute