Job Description
Job Summary
- We are looking for a motivated Field Service Representative that can work with little direction to ensure the high quality of customer service.
- The goal is to maximize customer commitment and the prosperity of business by producing results in a timely manner.
Responsibilities
- Undertake all customer support tasks in external facilities
- Operate efficiently to conclude all on site installation, repair, maintenance and test activities
- Guarantee that the work progress accurately follows the agenda
- Perform troubleshooting and strive to resolve issues
- Produce frequent and analytical service reports
- Operate vehicle in a safely manner and use field automation systems
- Adhere to company’s given rules and regulations
- Team up with colleagues and pass on important information
- Discern customer needs and offer advice or recommendations
- Formulate relationships of trust with customers.
Requirements
- Candidates should possess a Bachelor's Degree / HND qualification.
- Ability to manage and preserve technical equipment
- Good knowledge of English
- Ability to easily acclimate to modified schedules and shifts
- Accustomed to using mobile tools and applications.
Salary
N80,000 - N100,000 Monthly.