Branch Supervisor at Robeck Locks Ltd

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
14 days ago

Additional Details

Job ID
83879
Job Views
30

Job Description



Job Description



  • An experienced supervisor used to managing a small team in a fast-paced customer-focused environment.

  • Great at giving amazing customer service, and able to translate that into sales

  • Inquisitive, ever-questioning and ever-improving

  • Passionate about our business

  • A ‘people person who finds it easy to get on everyone and is able to build strong working relationships with the people you work with


Core Responsibilities



  • Manage retail staff, which includes people working on the floor, in store, and the cashiers

  • Meet financial goals by analyzing variances; initiating corrective actions in preparing an annual budget; formulating pricing policies and scheduling expenditures

  • Make sure pricing is correct

  • Does Market research in order to identify new services and products

  • Recruit, Coach, counsel, discipline, and train employees

  • Maintain inventory and ensure items are in stock

  • Monitor local competitors

  • Maintain health and safety measures and store’s cleanliness

  • Organize and distribute staff schedules

  • Preside over staff meetings

  • Help, drive, motivate, and encourage retail sales staff to achieve sales targets

  • Handle customer complaints, issues and questions.


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