Branch Supervisor at Robeck Locks Ltd

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
1 year ago

Additional Details

Job ID
83879
Job Views
135

Job Description



Job Description



  • An experienced supervisor used to managing a small team in a fast-paced customer-focused environment.

  • Great at giving amazing customer service, and able to translate that into sales

  • Inquisitive, ever-questioning and ever-improving

  • Passionate about our business

  • A ‘people person who finds it easy to get on everyone and is able to build strong working relationships with the people you work with


Core Responsibilities



  • Manage retail staff, which includes people working on the floor, in store, and the cashiers

  • Meet financial goals by analyzing variances; initiating corrective actions in preparing an annual budget; formulating pricing policies and scheduling expenditures

  • Make sure pricing is correct

  • Does Market research in order to identify new services and products

  • Recruit, Coach, counsel, discipline, and train employees

  • Maintain inventory and ensure items are in stock

  • Monitor local competitors

  • Maintain health and safety measures and store’s cleanliness

  • Organize and distribute staff schedules

  • Preside over staff meetings

  • Help, drive, motivate, and encourage retail sales staff to achieve sales targets

  • Handle customer complaints, issues and questions.


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