Manage transactions with customers using cash registers
Scan goods, weigh goods and ensure prices are accurate
Collect and record from customers cash payments
Record information about customer purchases in the ERP inventory system by scanning or manually entering the item information into the system.
Taking a tally of the till when required during a shift and in producing transaction reports
Balancing the till at the end of the day and maintaining an accurate cash register
Asking customers about their shopping experience for exceptional customer service.
Accurately using specific till technology such as registers, ERP systems, scanners, weight scales, credit/debit card terminals
Accurately issue receipts to customers after each sale, refunds, change or tickets
Redeem stamps and coupons
Cross-sell products and introduce new ones
Resolve customer complaints, guide them and provide relevant information
Greet customers when entering or leaving the store and maintain all customer service standards as prescribed by the Employer and customarily applicable to your role
Maintain clean and tidy checkout areas
Track transactions on balance sheets and report any discrepancies
Bag items, box or gift-wrap packages etc as required by the customer and the Employer
Handle merchandise returns and exchanges.
Requirements
Interested candidates should possess an OND qualification with 1 - 2 years work experience.
Interested candidates must meet the basic recruitment requirements with proven experience in a similiar role preferably from a retail organization.
Candidates must be able to demonstarte sound cash handling, numerical and great customer service skills.
Priority will be given to candiadates who reside with mpape and its catchment areas.