Restaurant Manager at One StepAhead Consulting

Job Overview

Location
Lagos, FCT
Job Type
Full Time
Date Posted
1 year ago

Additional Details

Job ID
83924
Job Views
84

Job Description



Job Description:



  • We are seeking a dynamic and experienced Restaurant Manager to lead our team and ensure the smooth operation of our casual dining establishment. The ideal candidate will have a passion for hospitality, exceptional leadership skills, and a keen eye for delivering an outstanding guest experience.


Responsibilities:



  • Oversee daily operations, including service standards, food quality, and guest satisfaction.

  • Recruit, train, and manage staff members, ensuring adherence to company policies and procedures.

  • Set performance expectations and provide ongoing coaching and feedback to team members.

  • Create and implement strategies to meet sales targets and maximize profitability.

  • Monitor inventory levels and collaborate with suppliers to maintain adequate stock levels while controlling costs.

  • Uphold and enforce health and safety standards, ensuring compliance with sanitation regulations.

  • Foster a positive work environment by promoting teamwork, recognizing achievements, and addressing any issues that may arise.

  • Handle customer inquiries, complaints, and feedback in a professional and timely manner.

  • Collaborate with the kitchen staff to ensure efficient and timely food preparation and service.


Requirements:



  • Proven experience (X years) in a managerial role within the restaurant industry, preferably in casual dining.

  • Strong leadership and communication skills with the ability to motivate and inspire a team.

  • Excellent customer service and problem-solving abilities.

  • Proficiency in financial management, including budgeting and cost control.

  • Knowledge of restaurant management software and MS Office Suite.

  • Flexibility to work evenings, weekends, and holidays as needed.

  • Certification in food safety and sanitation is a plus.


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