• Application Deadline:
• Position: Regional Technical Officer


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience


• Location Lagos


• Job Field ICT / Computer 
  

Purpose of the Job (Brief)

• To supervise the day to day activities of the Regional Operations team, providing guidance and tactical


• leadership ensuring the integrity of the network.

Essential Functions

• Managing and Overseeing the passive and overall site operations in the assigned region


• Supervising PPM implementation


• Monitoring spare parts allocation and requests, re-distribution of spares and tracking usage of spares


• Monitoring diesel distribution and consumption


• Team planning and site dimensioning, resource allocation, Spot Check Analysis /Non conformities


• Preparing Trouble Ticket Report, Site failure root cause analysis and preventive re-occurrence plan


• Preparing weekly customer review meetings, reports and presentations, Performance Metrics (MTTR,


• MTBF, Failure rate, Fault counts, Network Availability)


• Managing and coaching direct reports


• Ensuring Customer Satisfaction by making sure that all customer complaints are appropriately followed through and closed out


• Enforcing high maintenance standard by ensuring that sites are clean, Logbooks are maintained, schedules are adhered to and all site processes are followed.


• Conducting Power analysis and calculating load requirements and analyzing consumption.


• Monthly PFR, Cost control and analysis, implementing cost-saving actions


• Ensuring 99.99% of power availability in the region


• Ensuring Optimal performance of Energy saving solutions to achieve ROI.


• Other duties as assigned.

Qualifications/Skills/Abilities

• Able to set objectives and targets that are beneficial to the smooth running of the network and monitor progress against them.


• Innovative self-starter able to face the challenges of evolving technology, re-evaluating objectives, procedures, processes to continuously improve network performance.


• Must have a natural leadership ability with the necessary skills to control, motivate and lead staff to achieve excellence.


• Have good communication skills to resolve conflict and negotiate win-win solutions.


• Self-Disciplined, motivated, energetic self-starter with an exemplary work ethos.


• Proven initiative with the ability to work under stress while meeting deadlines.


• Must be a person of high integrity.


• A good working knowledge of MS Office packages and the ability to set up spreadsheets, databases and presentations.