• Application Deadline:
• Position: Front Desk - Administration Officer


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 2 - 5 years


• Location Lagos


• City Victoria Island


• Job Field Administration / Secretarial 
  

Job Description

• Reporting to management and performing administrative duties.


• Answering telephone calls, as well as screening and forwarding calls.


• Scheduling and confirming appointments, meetings, and events.


• Welcoming and assisting visitors in a friendly and professional manner.


• Handling basic inquiries and sorting mail.


• Copying, scanning, and filing documents.


• Monitoring office supplies and ordering replacements.


• Keeping the reception area tidy and observing professional etiquette.


• Performing other administrative tasks, if required.


• Keep records of customer interactions, process customer accounts, and file documents


• Follow communication procedures, guidelines, and policies


• Receive letters, packages etc. and distribute them


• Prepare outgoing mail by drafting correspondence, securing parcels etc.


• Check, sort and forward emails


• Monitor office supplies and place orders when necessary


• Keep updated records and files


• Monitor office expenses and costs

Qualifications

• Bachelors Degree or HND


• 2 to 5 years work experience 


• Proven experience as front desk representative, agent or relevant position


• Familiarity with office machines (e.g. fax, printer etc.)


• Knowledge of office management and basic bookkeeping


• Committed to ensuring the safety of employees and guests at all times


• Uphold safe and efficient workplace policies and practices


• Friendly and approachable with an outgoing personality


• Cooperative, positive, and optimistic


• Excellent customer service skills


• Excellent Marketing skills


• Basic numeracy skills


• Able to prioritize work, handle pressure and take confident day-to-day decisions


• Ability to maintain a professional appearance and behavior


• Ability to communicate effectively in person, in writing, and over the telephone