Senior Housekeeper at IITA - International Institute of Tropical Agriculture

Job Overview

Location
Lagos, Oyo
Job Type
Full Time
Date Posted
13 days ago

Additional Details

Job ID
84072
Job Views
30

Job Description



DUTIES:



  • Assign duties and inspects work to conform with prescribed standards of cleanliness.

  • Investigate complaints regarding housekeeping service and equipment, and takes corrective action.

  • Obtain list of rooms to be cleaned immediately and list of prospective checkouts or discharges to prepare work assignments.

  • Coordinate with the reception on guest requirements and actions.

  • Inspect all rooms and inform reception of their status.

  • Inspect all public areas and back of house to ensure cleanliness at all times and attend daily briefings.

  • Conduct orientation training and in-service training to explain policies, work procedures, and do demonstrate use and maintenance of equipment’s and inventories stock to ensure adequate supplies.

  • Plan work for the housekeeping department and distributes assignments accordingly, assign regular duties and special duties for housekeeping staff.

  • Schedule employees and assign extra days off according to occupancy forecast.

  • Maintain a lost-and-found department, responsible for all lost-and-found items and determine the rightful owner and send correspondences.

  • Responsible for cleanliness, orderliness and appearance of the entire I-House.

  • Ensure that rooms are made as per IITA standards.

  • Attend to and resolve guest complaints.

  • Perform any other job-related task as may be assigned by the Supervisors.


Requirements


QUALIFICATION:                        



  • National Diploma in Hospitality Management or related field with a minimum of four (4) years’ experience performing a similar role in a well-structured environment.


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