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Customer Service Intern at Jobrole Consulting Limited
Job Overview
Location
Lagos, Lagos
Job Type
Full Time
Date Posted
1 year ago
Additional Details
Job ID
84200
Job Views
98
Job Description
- Application Deadline:
- Position: Customer Service Intern
- Job Type Full Time
- Qualification BA/BSc/HND
- Experience
- Location Lagos
- Job Field Customer Care , Internships / Volunteering
Job Description
- Answering customers’ questions by phone, email, web chat or face-to-face
- Selling products or services and taking payments
- Monitoring overall customer satisfaction levels
- Tracking orders and giving refunds
- Updating company databases with information from each customer interaction
- Passing particular complaints on to their manager
- Collaborating with the sales department to develop methods for handling issues
- Working on short-term projects to offer customised support for new products
Company Details
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