• Application Deadline:
• Position: Senior Operations Manager (Property Management)


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 15 years


• Location Lagos


• City Ikeja


• Job Field Administration / Secretarial 
  

Job Summary

• The Operations Manager will work closely with the Managing Director to oversee the strategic direction, operational efficiency, and financial performance of the Clayhall Group.


• This role will involve leading and managing the day-to-day operations of the organization and ensuring alignment with the company's goals and objectives.


• The Operations Manager will also be responsible for providing leadership and guidance to the General Manager, Internal Auditor, Head FM/operations, & Head of Legal and Corporate, fostering a collaborative and high-performing team culture.

Key Responsibilities

Strategic Planning and Execution:

• Collaborate with the Managing Director to develop and execute strategic plans and initiatives to drive business growth and achieve organizational objectives.


• Monitor industry trends and market developments to identify opportunities for expansion and innovation.


• Provide strategic guidance and support to department heads to ensure alignment with company goals.

Operational Management:

• Oversee the day-to-day operations of the organization, including property management, facility maintenance, and client services.


• Develop and implement operational policies, procedures, and best practices to optimize efficiency and effectiveness.


• Ensure compliance with regulatory requirements and industry standards in all operational activities.

Financial Management:

• Collaborate with the finance department to develop annual budgets, financial forecasts, and financial performance targets.


• Monitor financial performance against budget and forecast, identifying variances and taking corrective actions as necessary.


• Implement cost control measures and revenue enhancement strategies to maximize profitability.

Leadership and Team Management:

• Provide leadership and direction to the General Manager, Internal Auditor, and Head of Legal and Corporate, fostering a collaborative and high-performing team environment.


• Set performance objectives and conduct regular performance evaluations for direct reports, providing feedback and coaching for professional development.


• Promote a culture of continuous improvement, innovation, and excellence throughout the organization.

Stakeholder Relations:

• Build and maintain strong relationships with key stakeholders, including clients, investors, regulatory authorities, and industry partners.


• Represent the company at industry events, conferences, and networking opportunities to enhance visibility and reputation.

Risk Management and Compliance:

• Identify potential risks and vulnerabilities to the organization's operations, finances, and reputation, and develop strategies to mitigate them.


• Ensure compliance with relevant laws, regulations, and corporate governance standards, maintaining the highest ethical standards in all business practices.

Qualifications and Experience

• Bachelor's Degree in Business Administration, Real Estate Management, Finance, or a related field. MBA or Advanced Degree preferred.


• Minimum of 15 years of senior management experience in facility and property management or related industry.


• Proven track record of strategic planning, operational leadership, and financial management.


• Strong leadership and team management skills, with the ability to inspire and motivate others.


• Excellent communication, negotiation, and interpersonal skills.


• Sound judgment, integrity, and ethical conduct in all business dealings