As a Social Media Operation Manager, you will develop and implement social media tactics for brand awareness improvement, engagement driving, and conversion increment.
You will manage all social media channels, create tantalising content, analyse performance metrics, and stay abreast of industry trends campaigns optimization.
Job Description
Develop comprehensive social media tactics in line with overall marketing objectives.
Identify target audience segments and make content to come across with them.
Stay on track of emerging trends and best practices in social media marketing.
Create attracting and delighting content for social media platforms
Develop a content calendar to ensure consistent posting and messaging.
Utilize tools and resources to enhance content quality, such as graphic design software, video editing tools, and photography.
Monitor social media channels for mentions, comments, and messages, and promptly respond to enquiries or concerns.
Nurture meaningful interactions with followers to build a pipeline of loyalty and community engagement.
Implement tactics to promote user-generated content and participation in campaigns.
Plan and execute social media advertising campaigns to achieve lead generation, website traffic, sales.
Optimize ad targeting, creative elements, and budget allocation to maximize ROI.
Track campaign performance metrics and generate reports for effectiveness evaluation.
Utilize analytics tools to track key performance indicators like reach, engagement, and conversion rates.
Analyse data to gain insights into audience behaviour and preferences, and adjust strategies accordingly.
Prepare regular reports detailing social media performance and present findings to stakeholders.
Requirements
Bachelor's Degree in Marketing, Communications, or related field.
3 - 5 years work experience.
Proven experience as a Social Media Manager or similar role
In-depth knowledge of social media platforms, algorithms, and best practices.
Strong writing, video editing, and communication skills.
Proficiency in social media management tools and analytics platforms.
Creative thinking and ability to generate innovative ideas.
Strong organizational and time management skills, with the ability to manage multiple projects simultaneously.
SEO principles and content marketing strategies is a plus.