General Manager at Owens and Xley

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
3 years ago

Additional Details

Job ID
8493
Job Views
219

Job Description



Location: Ogba, Lagos


Qualification: BSC/HND in Business Admin or any related field


Experience: 4 years relevant experience


Salary: N200,000 – N250,000

We are currently looking to hire a General Manager for one of our clients, a luxury skincare brand in Ogba, Lagos.

Job Description



  • Interview staff and train staff

  • Coach store team to perform in a professional engaging manner and lead by example

  • Set and meet team sales objectives

  • Oversee inventory counts and daily stock checks

  • Weekly track and analyze sales volume and revenue

  • Daily ensure that the workplace is clean and conducive

  • Ensure customer satisfaction and resolve complaints

  • Track, analyze and develop marketing plans

  • Track referral sources

  • Monitor, analyze and communicate staff/provide sales performance

  • Attend business development seminars

  • Plan events from initiation to execution in concert with the C.E.O

  • Work with the photographer in generating images and videos

  • Ensure images and videos are available for official use

  • Prepare space for events

  • Manage event RSVP list

  • Attend and actively participate in required meetings.

  • Manage relationships with clients, vendors, and suppliers

  • Prepare requisition list

  • Liaise with suppliers and order new raw materials

  • Order office supplies

  • Order packaging supplies

  • Place order for packaging designs

  • Monitor the staff punctuality

  • Check that the phones are turned on

  • Check company emails

  • Check orders going out and ensure that they are being processed

  • Check the production log and ensure that the materials required are available

  • Conduct daily stock intake

  • Follow up on all pending raw material orders

  • Resolve all operational issues

  • Send daily report


Key Requirements:



  • Bachelor’s degree or HND  in a related field

  • 4 years working experience  in a similar role

  • Strong writing and oral communication skills

  • Management skills

  • Strong customer service approach and attitude

  • Experience working in the beauty industry or with companies who have excellent client service delivery


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