• Application Deadline: Mon, 6 May 2024 00:00:00 GMT
• Position: Operations Support Specialist


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 10 - 15 years


• Location Not specified


• Job Field Oil and Gas / Energy 
  

Our client is looking for an Operations Support Specialist to join their team to work in an OML

Responsibilities:

• Provides additional administrative support to the organization for various tasks and projects;


• Work in a team environment and assist others as applicable;


• Provide support to other areas of the Company as requested or assigned;


• Work in a team environment to knowledge share and follow standard processes;


• Has knowledge of commonly-used concepts, practices, and procedures within a particular field;


• Monitor and coordinate federal and regulatory compliance activities;


• Promote culture of safety, compliance, teamwork and continuous improvement;


• Support and manage special projects that may be assigned;


• Able to work independently with little direction and multi-task and handle various events at once while being extremely productive and timely;


• Ability to work in multiple software applications to identify resolution to driver events;


• Be the first impression to MassMutual’s candidates and new hires by staffing the Human Resources front desk;


• Diagnose and resolve problems and enter data into driver tracking system;


• Exercise appropriate level of independent judgment on Company proprietary and confidential matters;


• Work closely with field personnel to resolve driver events;


• Daily office tasks such as filing, recording, maintaining records, running reports, indexing and imaging.

Requirements:

• Ability to navigate through multiple computer applications simultaneously;


• Proven ability to deliver effective customer service;;


• Must have Troubleshooting and problem solving skills;


• Proficient knowledge of Microsoft Office programs;


• Requires reliable individual that can work in a fast-paced environment;


• Minimum 10 years of relevant experience required;


• Must accept constructive criticism;


• Knowledge and experience in PC and Mainframe applications;


• Ability to work effectively in a fast-paced, multi-task environment as a collaborative team member;


• Candidate must be proficient in utilizing PEX;


• Experience with PEX, SharePoint, data analysis, data visualization, and advanced understanding of Excel;


• Outstanding written and verbal communication skills;


• Excellent communication, interpersonal, and time management skills;


• Call center or rental counter experience preferred.