• Application Deadline: Fri, 17 Jun 2022 00:00:00 GMT
• Position: Hotel Receptionist


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 3 years


• Location Lagos


• Job Field Hospitality / Hotel / Restaurant 
  


• Salary Range ₦50,000 - ₦100,000
  

Responsibilities

• Perform all check-in and check-out tasks


• Manage online and phone reservations


• Inform customers about payment methods


• Register guests collecting necessary information (like contact details and exact dates of their stay)


• Welcome guests upon their arrival and assign rooms


• Provide information about our hotel, available rooms, rates and amenities


• Respond to clients’ complaints in a timely and professional manner


• Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs


• Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests


• Upsell additional facilities and services, when appropriate


• Maintain updated records of bookings and payments.

Requirements and Skills

• Applicant should possess a minimum of HND or B.Sc from any of the Nigeria recognized institution.


• Minimum of 3 years experience in 4/5star Hotel


• Must have a very good knowledge with hotel reservations softwaree like Micros/Opera.


• Must be smart, Confident and good looking


• Must possess minimum of HND in any of the Nigeria Institute


• Customer service attitude


• Excellent communication and organizational skills.


• Ability to maintain a positive, friendly attitude even under high pressure.


• Excellent organizational and multitasking skills


• Professional attitude and appearance.

Remuneration

N60,000 - N70,000 Monthly.