We are seeking a dynamic and experienced individual to join our team as the Group Lead ICT & Connectivity.
The primary goal of this role is to provide hands-on experience in information technology infrastructure and strategy, particularly in infrastructure, cloud, network, and electronic information security.
Main Responsibilities
Reporting on usage and behavior of infrastructure for all regions.
Monitoring functional infrastructure usage across all regions.
Ensuring user and third-party service provider satisfaction.
Maintaining data integrity of systems.
Auditing user access and rights across various applications and systems.
Performing and verifying backups regularly.
Ensuring 99.9% uptime for voice, network, internet, and infrastructure security.
Deploying, installing, configuring, updating, and backing up all IT network equipment as per guidelines.
Formulating and implementing IT infrastructure strategy aligned with the overall IT strategy.
Planning and deploying information technology systems, cloud, and infrastructure platforms.
Researching, reviewing, analyzing, recommending, and implementing enterprise information standards, architectures, and governance processes.
Initiating and overseeing the deployment of new information technology architecture.
Deploying LAN / WAN / SAN and internet-related equipment and projects.
Physically installing IT equipment in data centers and technical rooms.
Configuring, updating, and backing up servers, LAN / WAN / SAN, and internet equipment.
Configuring phones, routers, switches, firewalls, and VPNs.
Monitoring and ensuring availability of all LAN / WAN / SAN.
Upgrading network equipment with the latest stable firmware releases.
Qualifications
Minimum academic qualification: B.Sc in Computer Science or any ICT related degree.
7 years of relevant work experience, preferably in the healthcare sector, with at least 5 years at a similar position.
Membership of Microsoft Certified Information Technology, ITIL Certified, and any related certifications relevant to this role.
Superior knowledge of ICT.
Full working knowledge of Microsoft Office package, especially spreadsheet software.
Excellent negotiation, communication, and people management skills.
Exceptional oral, written, and presentation skills.