Bulk Sales Representative at Konga Online Shopping Limited

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
1 year ago

Additional Details

Job ID
85564
Job Views
100

Job Description



Job Objectives

A Brief overview of the role:



  • Customer Acquisition and Sale of all Products by identifying leads, and educating prospects on products through calls, Visitations, and presentations.

  • Also, provide existing customers with exceptional support.


Job Duties / Responsibilities / Accountabilities



  • Bulk Sales of all products across all categories.

  • Ensure the Monthly Target Assigned is Achieved.

  • Engage actively in Customer Acquisition, at least 10 new customers should be on-boarded and buy Products every week in addition to the existing customers.

  • Negotiate with Customers, Close business deals andmaximizeprofit.

  • Ensures that items are delivered to customers withinthe SLA.

  • Customer Retention and ensuring proper follow-up withcustomers on sales.

  • Initiate sales process and see through to the point of invoicing by finance.

  • Track products requested from the Warehouse to ensure Prompt delivery of orders.

  • Constant Customer Visitation to get feedback from previous purchases and also to pave way for future business opportunities

  • Ensure payments for products supplied are made as at when due and reconciled with finance.

  • Ensure a Comprehensive Customer Database is Maintained and Shared with Line Manager on a weekly Basis.

  • Develop, present, and sell new business proposals to appropriate prospects

  • Maintain a good relationship with Customers at all times.

  • Market Intelligence and market penetration.

  • Work closely with Line Manager to develop Strategies and Plans to grow and develop Sales Breath.

  • Adequate and Comprehensive Daily Sales Reporting.


Working Relationship:

Internal:



  • SVP, Business Head- Bulk, Line Manager, BulkOperations, Bulk Team, Category managers, Supply Chain Operations, Logistics, and to all Konga staff when the need arises


External:



  • Customers and vendors


Key Performance Indicators



  • Near zero incidence of customer complaint/negative. Near zero inaxcidence of untimely response to escalation


Qualifications 



  • Essential University / HND

  • Excellent Sales and Negotiation Skills Experience in resolving issues and managing customers.

  • Excellent analytical skills.


Knowledge and Experience:

Knowledge:



  • Selling skills 

  • Excellent Sales Drive 

  • High level of tolerance 

  • Accurate Information

  • Good problem-solving skills 

  • Knowledge of Microsoft Office 

  • Customer Service

  • Accurate documentation.

  • Good communication and negotiation skills

  • Proficient in the use of ICT/APP systems and applications. Must be able to pay attention to details in order to give accurate information- Analytical Skills.


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