• Application Deadline:
• Position: Graduate Trainee Program


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 1 year


• Location Abuja , Lagos , Rivers


• Job Field Engineering / Technical  , Graduate Jobs 
  

The Role

You Will Be Responsible For

• Ensuring strong customer service levels are met in line with Company objectives.


• Supporting the customer service team in resolving escalated issues or complaints.


• Collaborating effectively with supply chain, sales and other teams to ensure prompt and accurate order processing and delivery.


• Developing plans to improve customer experience and satisfaction along with other internal stakeholders.


• Recruiting, training, coaching and performance managing the customer service team.


• Managing a team of 6-10 people.

Ideal Profile

• You have at least 1 year experience within a Customer Service or Engineering role, ideally within the Environment / Renewable Energy / Sustainability industry.


• You possess excellent interpersonal as well as written and verbal communication skills.


• You have working knowledge of ENEERGY and Solar system


• You pay strong attention to detail and deliver work that is of a high standard


• You enjoy finding creative solutions to problems


• You are a strong team player who can manage multiple stakeholders