Receptionist at Contec Global Infotech Limited

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
1 year ago

Additional Details

Job ID
85726
Job Views
61

Job Description



Overview



  • As the first point of contact for our organization, the receptionist plays a crucial role in providing excellent customer service and administrative support.

  • The receptionist is responsible for greeting visitors, answering incoming calls, and directing inquiries to the appropriate departments or individuals.

  • This role requires strong communication skills, attention to detail, and the ability to multitask in a fast-paced environment.


Key Responsibilities



  • Greet and welcome visitors with a positive and professional demeanor.

  • Answer incoming calls, determine the nature of the call, and direct it to the appropriate person or department.

  • Maintain a tidy and organized reception area, ensuring it reflects a professional image of the company.

  • Manage incoming and outgoing mail and packages, including sorting, distributing, and logging deliveries.

  • Schedule appointments and meetings for staff members as requested.

  • Assist with administrative tasks such as data entry, filing, and photocopying.

  • Monitor and maintain office supplies inventory, placing orders when necessary.

  • Coordinate with building security to ensure visitors are properly escorted and authorized to enter the premises.

  • Provide general administrative support to various departments as needed.

  • Handle sensitive and confidential information with discretion and professionalism.


Skills and Qualifications



  • High School Diploma or equivalent; additional certification in office administration is a plus.

  • Proven experience as a receptionist or in a similar role.

  • Excellent verbal and written communication skills.

  • Strong interpersonal and customer service skills.

  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook).

  • Ability to multitask and prioritize tasks effectively.

  • Attention to detail and accuracy in completing tasks.

  • Professional appearance and demeanor.

  • Ability to maintain composure under pressure and handle difficult situations calmly.

  • Knowledge of office equipment such as multi-line phone systems, fax machines, and printers.


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