• Application Deadline:
• Position: Customer Service Representative (Fast Food)


• Job Type Full Time


• Qualification OND


• Experience 5 years


• Location Rivers


• Job Field Customer Care 
  

Job Brief

• We are looking to hire an experienced and competent Customer Representative. Responsibilities include greeting and serving customers, taking orders, providing detailed information on menus, multi-tasking various front-of-the-house duties, helping customers with complaints and questions and giving customers information about products and services.

Job Responsibilities

• Providing excellent wait service to ensure satisfaction


• Making menu recommendations, answering questions and sharing additional information with restaurant patrons


• Greet and escort customers to their tables


• Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies)


• Inform customers about the day’s specials


• Up-sell additional products when appropriate


• Communicate order details to the Kitchen Staff


• Follow all relevant health department regulations


• Provide excellent customer service to guests

Job Requirements

• Interested candidates should possess an OND qualification with 5 years work experience.


• Proven work experience


• Attentiveness and patience for customers


• Excellent presentation skills


• Strong organizational and multitasking skills, with the ability to perform well in a fast-paced environment


• Active listening and effective communication skills


• Team spirit