• Application Deadline: Fri, 31 May 2024 00:00:00 GMT
• Position: Head of Business Operations


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 5 - 7 years


• Location Lagos


• Job Field Sales / Marketing / Retail / Business Development 
  

Job Details

• Develop, implement, and manage operational policies and procedures that underpin the core functions of the Bumpa platform.


• Oversee the day-to-day operations, including but not limited to finance, human resources, Legal, and facilities management.


• Collaborate with department heads to identify areas for process improvement, cost reduction, and resource optimization.


• Analyze and interpret data and metrics to drive informed decision-making and operational enhancements.


• Lead cross-functional teams and ensure effective communication and collaboration among departments.


• Establish objectives and key results (OKRs) and regularly evaluate performance against these metrics.


• Support strategic initiatives and projects aimed at scaling our platform and enhancing Business Owners experiences.


• Manage compliance and risk management efforts, ensuring Bumpa operates within legal and regulatory frameworks.


• Develop and maintain budgets, allocate resources effectively, and ensure fiscal responsibility.


• Foster a culture of continuous improvement and innovation within the organization.


• Lead, mentor, and develop the operations team, ensuring they have the necessary skills and tools to succeed.

Requirements

• Bachelor's degree in business administration, operations management, or a related field (Master's degree preferred).


• 5-7 years of experience in a senior operations role in commerce or payments, with a proven track record of leading operational improvements.


• Strong analytical and data-driven decision-making skills.


• Excellent leadership, interpersonal, and communication skills.


• Proficiency in project management and change management.


• Knowledge of relevant legal and regulatory requirements.


• Strategic thinking and the ability to align operational efforts with organizational goals.


• Ability to drive distribution efforts and team growth.