Junior Network Engineer at Arca Payments Limited

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
1 year ago

Additional Details

Job ID
86032
Job Views
163

Job Description



Job Summary


As a Junior Network Engineer, you will be responsible for installing, configuring, and maintaining network infrastructure to support a variety of projects. Primarily responsible for monitoring all network links, VPN connections, and network device license renewals. You will be collaborating with other team members to sustain network solutions in a cross-functional environment that combines interoperable systems, applications, and platforms. Also offer network support to users, staff members, clients, or suppliers.


Job Details



  • Monitoring and managing the day-to-day operation of the Network infrastructure, ensuring that all network events are handled appropriately.

  • Monitoring of all ISP network connections and VPN links uptime and downtime using the Zabbix network monitoring tool.

  • Monitor network devices (switches, routers & firewall) resource utilization at the data center (both production and DR sites).

  • Manage and track the renewal of all network and firewall device licenses and ensure that they do not expire.

  • Weekly reports of all ISP link connection uptime and downtime.

  • Provide immediate technical support and investigation to reported issues, ensuring that these issues are investigated thoroughly, and on time.

  • Tracking faults on occurrence, following through to resolution.

  • Maintain and manage maintenance schedules for Arca’s network, including running daily, weekly, monthly, and annual network maintenance processes.

  • Look for trends in network data for preventative and proactive problem resolution. Manage the tracking and escalation of incidents and complete root cause analysis.

  • Work with business stakeholders and IT to ensure the quality of documentation and the ability to measure and manage the performance of the network to stringent KPIs.

  • Contribute to an open team culture of excellence, efficiency and continuous improvement.


Requirements



  • BSc/HND qualification in computer science, engineering, or any related discipline.

  •  A minimum of 2-3 years experience in any Fintech or IT operations environment

  • Excellent understanding of IP networking, Switching and Routing

  • Excellent attention to detail.

  • Excellent written and oral communication, reporting, and presentation skills

  • Excellent relationship skills with a strong focus on exemplary service


Benefits



  • Internet and Airtime Stipend

  • 13th Month Allowance.

  • Leave Allowance( To be applicable Upon completion of the probation period)

  • Conducive Work Environment.

  • Flexible Work Time (Resume by 8:30 am and close by 3 pm for days physically present at the office).

  • Training Opportunities for upskilling.

  • Birthday Vouchers.


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