Tele-Sales Associate (Personal Loan) at Credit Direct Limited

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
1 year ago

Additional Details

Job ID
86182
Job Views
103

Job Description



JOB SUMMARY


We are looking for an enthusiastic Telesales Associates to contribute to generating sales for our organization. As a Telesales Associates, you will be responsible for closing sales deals over the phone and maintaining good customer relationships.


JOB DESCRIPTION



  • Contact potential or existing customers to inform them about our products for sales conversion

  • Follow-up on Customers for Loan processing

  • Identify Prospective customers, lead generation and converts to sales

  • Maintain contact lists and follow up with customers to continue relationships

  • Receives complaint / enquiries of customers and escalate to the appropriate channel


JOB EXPERIENCE



  • Proven experience as telesales representative or other sales/customer service role

  • Proven track record of successfully meeting sales quota preferably over the phone

  • Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems

  • Ability to learn about products and services and describe/explain them to prospects

  • Excellent knowledge of English

  • Excellent communication and interpersonal skills

  • Cool-tempered and able to handle rejection

  • Outstanding negotiation skills with the ability to resolve issues and address complaints


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