Job Description
JOB SUMMARY
Our Client is looking to hire the services of a Training Administrator/Social Media Manager whose responsibilities would include coordinating the administrative duties of the office as well as handle all social media platforms.
RESPONSIBILITIES:
- Coordinate training programs, including scheduling sessions, booking venues, and arranging logistics.
- Develop and maintain training materials, including manuals, presentations, and online resources.
- Manage training budgets, tracking expenses and ensuring cost-effectiveness.
- Evaluate training effectiveness through feedback surveys, assessments, and performance metrics.
- Collaborate with Director to identify training needs and develop tailored programs.
- Provide administrative support for internal training initiatives, including arranging trainers, materials, and facilities.
- Develop and implement social media strategies to increase brand awareness, engagement, and conversions.
- Create and curate engaging content for various social media platforms, including text, images, and videos.
- Manage social media accounts, including posting schedules, responding to comments, and monitoring analytics.
- Stay updated on social media trends, algorithms, and best practices to optimize performance.
- Collaborate with marketing, PR, and sales teams to align social media efforts with overall business goals.
- Monitor and analyze social media metrics to track performance and identify areas for improvement.
- Engage with followers and influencers to foster relationships and grow the online community.
- Plan and execute social media advertising campaigns, including budget allocation and targeting.
- Handle crisis management and reputation issues effectively on social media platforms.
REQUIREMENTS:
- Bachelor's degree in Human Resources, Education, Digital Marketing, Administration or related field with Upper Credit.
- Proven experience in training coordination, administration and social media handling preferably in a corporate environment.
- Strong organizational skills with the ability to manage multiple projects simultaneously.
- Excellent communication and interpersonal skills for liaising with stakeholders, followers and trainers.
- Attention to detail and accuracy in maintaining training records and documentation.
- Strong writing and editing skills for creating compelling social media content.
- Proficiency in using social media management tools and analytics platforms.
- Knowledge of social media algorithms, trends, and best practices across major platforms.
- Creativity and ability to think strategically to develop engaging social media campaigns.
- Crisis management skills and the ability to handle sensitive issues effectively administratively and on social media.