Job Description
Job Objective
- To continually generate new leads and sales prospects that can be converted to deals. Maintaining customers via day to day call activities, while documenting calls made daily via a call memo.
- Promoting the image and values of the company while keeping a growing emphasis on quality customer service
- We hope to fill the position below with exceptional talent with a proven record of successfully delivering on goals and suitable for our client’s business.
Specific Roles and Responsibilities
- Effective Market research for potential lead generation.
- Develop strategies to drive revenue within, to consistently meet and exceed sales targets.
- Promote company's ICT goods and services to existing and prospective clients.
- Generate new leads to be converted to sales and ensure customer retention.
- Effective and constant monitoring of customers’ activities with a view to cross sell and up sell to such clients.
- Promptly process new sales requests and review existing sales accurately.
- Create solutions and ideas which can be effectively presented to customers to make sales.
- Leverage on the company’s existing relationships to develop referral opportunities.
- Keep abreast of local and international economic, financial, industry and political events which may impact on sales and provide periodic reports on same
- Coordinate and confidently deliver customer presentations and demonstrations.
- Keep management informed by submitting activity reports, such as daily call reports, weekly sales reports, and monthly analyses.
- Ensure meticulous follow-up and recording of all sales activities, communications, and opportunities in the CRM system.
- Make recommendations on sales strategy or policy by evaluating sales results and competitive developments.
- Make presentations to customers and make OEM relationships.
Team Formation:
- Should be able to form and grow a sales team that will increase the overall sales returns of the organization when mandated.
- Should be able to manage team members and ensure harmony in how the team operates.
- Would be responsible for the overall performance of the team.
- Should be able to assess individual performances of team members professionally.
- Should exhibit leadership qualities.
Requirements
- Bachelor's Degree in Business Management, Marketing, or related field
- 4+ years experience in a similar role within IT / Telecoms industry with a proven track record of exceeding targets
- Experience from a Network Design and Security Management company is a mandatory
- Strong verbal and written communication skills
- Street-smart and experienced in deploying different initiatives to attract and onboard clients through targeted marketing strategies
- Experience in customer service, marketing, or a sales-related field
- Strong knowledge of business and sales growth techniques
- Exceptional project management skills
- Enthusiasm for the company and its growth potential
- Willingness to continuously learn and stay updated with industry trends and innovations.