SME Operations Assurance at Ericsson - SME Operations Assurance

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
1 year ago

Additional Details

Job ID
86451
Job Views
105

Job Description



What You Will Do



  • Manage end-to-end deployment and delivery of integration activities for specific customer, including preparation of the live customer network or IS/IT infrastructure and assisting the program manager in resources and timing definition and tracking

  • Validate and approve integration test results for a new service, terminal and equipment type or vendor

  • Secure the availability and accuracy of the customer’s asset configuration information to be used by all delivery units

  • Ensure deployment management activities are efficiently performed and supported by other delivery organizations and functions

  • Seek customer approval for deployment solutions and negotiate penalties in the case of customer non-acceptance

  • Participate on various change management boards, and forums as needed and coordinate customer participation as necessary

  • Ensure acceptance tests are performed locally and globally with customer involvement and approval as necessary

  • Approve the release and deployment strategy based on customer requirements and ensure execution of proper hand-over to operations

  • Continuously drive for efficiency, improvements and excellence in service delivery


You will bring



  • Education: Graduate or Post Graduate Engineering degree.

  • LINUX/UNIX knowledge

  • IT/Telecom experience

  • 3 - 5 years’ experience with Charging Systems, Business Configuration & Mediation advantage

  • Deployment and integration delivery management

  • Change management

  • Release and deployment management

  • Efficiency improvement management

  • Delivering results and meeting customer expectations, Analyzing

  • Deciding and initiating action

  • Entrepreneurial and commercial thinking

  • Persuading and influencing

  • Relating and networking


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