Job Description
Job Summary
Provide expert guidance on product selection, build relationships, and achieve sales targets through interactive presentations and customer engagement.
Key Responsibilities
- Provide all the needed information on promoted products and services
- Assist customers in finding the suitable product they are looking for
- Provide advice and guidance on product selection to customers
- Build lasting relationships with customers by contacting them to follow up on purchases, suggest purchase options and invite them to upcoming events
- Consistently seek new product knowledge to act as an expert for the customer
- Have in-depth knowledge about features, benefits and limitations of the product or service
- Present products using interactive materials such as videos, charts, slideshows etc
- Set up booths or promotional stands and stock products
- Arrange merchandise to look tidy and attractive to customers
- Disseminate product samples, brochures, flyers etc
- Engage with customer and discover their wants and needs
- Complete the targets assigned to them
- Keep records of sales activities and report their progress to management
- Track sales figures, maintain customer databases, and provide feedback on customer preferences and trends
Requirements
- SSCE or equivalent is a must.
- Must have previous sales experience
- Must be able to organize their work and manage their time effectively.
- Must be familiar with computers
- Must have sharp customer service skills.
- Speaking persuasively and at ease when giving presentations.
- Ability to work independently.
- Good observation skills.
- Excellent written and verbal communication skills.