Customer Support Officer at UPDC Plc

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
1 year ago

Additional Details

Job ID
86655
Job Views
103

Job Description



Role Description


This is a full-time on-site role as a Customer Support Officer at UPDC FM Ltd. The Customer Support Officer will be responsible for providing exceptional customer support and ensuring customer satisfaction. This includes handling customer inquiries, addressing customer concerns, and providing technical support when needed. The role also involves liaising with other internal teams to resolve customer issues and maintain a high level of customer service.


Qualifications



  • Strong customer support and customer service skills

  • Ability to analyze and understand customer needs

  • Excellent communication and interpersonal skills

  • Problem-solving and multitasking abilities

  • Attention to detail and organizational skills

  • First degree in Mass communication or any related field

  • Minimum of 2 years experience


Application Deadline - 13th May, 2024


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