• Application Deadline:
• Position: Supervisor-Banquet Operations


• Job Type Full Time


• Qualification OND


• Experience 1 year


• Location Lagos


• Job Field Hospitality / Hotel / Restaurant 
  

POSITION SUMMARY

• Ensure staff is working together as a team. Inspect grooming and attire of staff and rectify any deficiencies.


• Communicate with guests, other employees, or departments to ensure guest needs are met.


• Respond to and try to fulfill any special banquet event arrangements.


• Set up banquet area/room, ensuring cleanliness and proper set up of furniture/equipment.


• Inspect and maintain table set-ups for cleanliness, neatness and agreement with group requirements and company standards, and resolve any problems.


• Document pertinent information in appropriate department logbook.


• Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees.


• Develop and maintain positive working relationships with others, and support team to reach common goals.


• Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications.


• Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.


• Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation.


• Speak with others using clear and professional language, and answer telephones using appropriate etiquette.


• Ensure adherence to quality expectations and standards.


• Read and visually verify information in a variety of formats (e.g., small print).


• Stand, sit, or walk for an extended period of time or for an entire work shift.


• Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance.


• Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.


• Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps.


• Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested.

PREFERRED QUALIFICATIONS

Education:                                

• High school diploma or G.E.D. equivalent.

Related Work Experience:        

• At least 1 year of related work experience.

Supervisory Experience:          

• At least 1 year of supervisory experience.