• Application Deadline:
• Position: Country Operations Officer


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience


• Location Lagos


• Job Field Administration / Secretarial 
  

Job Description:

• We are seeking a dynamic and motivated individual to join one of our portfolios as a Country Operations Officer.


• In this role, you will be responsible for supporting the operational activities for the portfolio within your designated country.


• You will work closely with various teams to ensure smooth execution of portfolio operations and contribute to our mission of providing exceptional learning experiences.

Responsibilities:

• Collaborate with the global operations team to execute strategies tailored to the specific needs of your designated country.


• Develop and maintain relationships with key stakeholders, including educational institutions, government agencies, and corporate partners.


• Coordinate logistics for events, workshops, and promotional activities aimed at increasing Portfolio's presence and user engagement within the country.


• Monitor and analyze market trends, competitor activities, and user feedback to identify opportunities for growth and improvement.


• Provide support to users, instructors, and partners, addressing inquiries and resolving issues in a timely and professional manner.


• Assist in the localization of content, including course materials and platform features, to better serve the needs of learners in your country.


• Contribute to the development of marketing and promotional campaigns to attract new users and drive user retention.


• Generate regular reports on operational performance, highlighting key metrics and insights to inform decision-making.

Qualifications:

• Bachelor's degree in business administration, marketing, communications, or a related field.


• Proven experience in operations, marketing, or business development, preferably in the education or technology sector.


• Strong organizational and project management skills, with the ability to prioritize tasks and manage multiple deadlines effectively.


• Excellent communication and interpersonal skills, with the ability to build and maintain relationships with diverse stakeholders.


• Analytical mindset with the ability to interpret data, identify trends, and make data-driven recommendations.


• Adaptability and willingness to work in a fast-paced and dynamic environment.


• Fluency in [local language] and proficiency in English.


• Passion for education and a commitment to improving learning outcomes for individuals globally.