• Application Deadline: Fri, 31 May 2024 00:00:00 GMT
• Position: Customer Relationship Officer


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 5 years


• Location Lagos


• Job Field Sales / Marketing / Retail / Business Development 
  

Job Description

• Analyzing customer needs, managing customer interactions and providing excellent customer service.


• Addressing customer concerns and complaints.


• Schedule regular follow up with customers to ensure they are satisfied


• Act as point of contact for complaints and escalate issues as appropriate


• Resolve client and resident complaints quickly and efficiently.


• Keep clients updated on the latest products to increase sales.

Job Requirements

• Bachelor's degree in Business Administration or related field.


• Experience in the construction industry is a plus


• Not more than 5 years Post-NYSC experience


• Customer service and customer satisfaction skills


• Customer Experience Management


• Excellent communication skills


• Ability to mange customer interactions


• Strong problem solving bskiils


• Attention to details


• Experience in the construction industry is a plus.