Front Desk Manager at Value Edge Management Service Limited

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
3 years ago

Additional Details

Job ID
8686
Job Views
98

Job Description



Position Summary



  • Responsible for patient check-in.

  • Routes patients immediately to the resident consultant and follow up on payments.


Responsibilities



  • Greet patients and guests, and respond to questions or requests.

  • Responsible for all front desk operations.

    Responsible for backup Registration as needed.

  • Collection of patient information for system entry and encounter forms.

  • Ensures that all telephone calls are answered promptly and routes all incoming phone calls.

    Schedules appointments and follow-up appointments, orders tests, and coordinates referrals according to specified guidelines.

  • As the cashier, request payment of all current and previous amounts due at the time of service.

  • Posts payments received at time of service and balances personal batch at the end of the day.

  • Adherence to all core measure initiatives, patient safety goals, and NQF Safe Practices

    Practice and adhere to the “Code of Conduct” philosophy and “Mission and Value Statement.


Requirements

Educational Background:



  • ND / HND / B.Sc or equivalent


Experience:



  • 1 - 3 years work experience.


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