• Application Deadline:
• Position: Direct Sales Associate


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience


• Location Abia


• Job Field Sales / Marketing / Retail / Business Development 
  

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service


• Assess customers needs and provide assistance and information on product features


• Follow and achieve department’s sales goals on a monthly, quarterly and yearly basis


• “Go the extra mile” to drive sales


• Maintain in-stock and presentable condition assigned areas


• Actively seek out customers in store


• Remain knowledgeable on products offered and discuss available options


• Process POS (point of sale) purchases


• Cross sell products


• Handle returns of merchandise


• Team up with co-workers to ensure proper customer service


• Build productive trust relationships with customers


• Suggest ways to improve sales (e.g. planning marketing activities, changing the store’s design)

Requirements and skills

• Proven work experience as a Retail Sales Associate, Sales Representative or similar role


• Basic understanding of sales principles and customer service practices


• Proficiency in English


• Basic Math skills


• Working knowledge of customer and market dynamics and requirements


• Track record of over-achieving sales quota


• Familiarity with inventory procedures


• Solid communication and interpersonal skills


• A friendly and energetic personality with customer service focus


• Ability to perform under pressure and address complaints in a timely manner


• B.SC degree in Marketing or related field would be a plus