• Application Deadline: Fri, 24 May 2024 00:00:00 GMT
• Position: Case Work Officer- ECHO Project


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 2 years


• Location Borno


• City Maiduguri


• Job Field NGO/Non-Profit  , Project Management 
  

General job description:

• The purpose of the position is to support the most vulnerable and at-risk boys, girls, men, and women through the provision of integrated, safe, and confidential case management services implemented in accordance with the Inter-Agency Case Management Guidelines.


• The post holder will be in charge of implementing case management activities to ensure high-quality case management service delivery.


• The job location depends on the assignment and might change based on the project’s evolving needs.

Responsibilities & Tasks

Case Management

• Provide individually tailored comprehensive Child Protection Case Management Services to Unaccompanied, Separated, and Other Vulnerable Children in line with the Case Management Standard Operating Procedures.


• Receive and provide referral services for specialized case management services.


• Ensure the confidentiality of the information collected during the case management services and input the information on digital platforms.


• Establish a harmonious working environment with a wide range of stakeholders more specifically, children, beneficiaries, service providers, community leaders, religious leaders, and local government authorities.


• Raise the profile of case management services in the project area by training volunteers and raising awareness in the community.


• Support the establishment and strengthening of Community Based Child Protection mechanisms.


• Make strong efforts for the sustainability of the Community Based Child Protection Mechanisms by linking them to government structures and long-term programs/projects.


• Submit detailed weekly and monthly activity reports to the Case Management Supervisor


• Provide weekly and monthly situation report on the context and the evolving risks and threats hampering the protection and wellbeing of children in Tdh project location. 

Other

• Fully comply with Tdh Code of Conduct and ensure Child Safeguarding Policy is always upheld.


• Ensure adherence to Tdh standards and quality requirements in all the project activities.


• Adhere to and ensure the team under her/his responsibility follows Tdh administrative and logistical regulations and procedures.


• The tasks and responsibilities defined in this job description are not exhaustive and can evolve depending on the project’s needs.

Security and Compliance:

• Ensure adherence to Tdh Security Regulations and promptly report any incidents or risks.


• Fully comply with Tdh’s Global Code of Conduct, including safeguarding policies, anti-fraud/corruption policies, and those related to the prevention of financing criminal activities. Systematically report any breaches through the whistle-blowing framework.


• Promote awareness within the Foundation regarding abuse, violence, and related rights, respecting the rights and dignity of children, community members, and staff.


• Commit to Tdh’s risk-management policies, including the Child Safeguarding Policy, Policy on Protection against Sexual Exploitation, Directive on Staff Misconduct, Safety and Security Policy, and Anti-Fraud/Corruption policies.


• Develop a culture of open and informed leadership to reduce the risk of abuse and harm in our work with children and communities.

Education:

• Bachelor's degree in Social Work, Psychology, Sociology, or a related field.


• Knowledge of child protection, human rights, and relevant international standards and guidelines.

Skills:

• Experience in providing comprehensive case management services, particularly for vulnerable children and families.


• Strong communication and interpersonal skills to engage with various stakeholders, including beneficiaries, community leaders, and government authorities.


• Ability to maintain confidentiality and handle sensitive information appropriately.


• Knowledge of digital platforms for data input and reporting.


• Training and capacity-building skills to raise awareness and support the establishment of Community Based Child Protection mechanisms.


• Proficiency in reporting and documentation, with attention to detail and accuracy.


• Commitment to upholding organizational codes of conduct and child safeguarding policies.


• Flexibility and adaptability to evolving project needs and contexts.