Job Description
Location: Calabar, Cross River
Duration: Five years
Start date: 1 July 2022
Position type: Full-time
Reports to: Country Director
Job Summary
- The Human Resources Manager will lead and manage the Human Resources function, provide overall advice, coordination and management as well as providing technical support to the field offices.
- He/she will ensure efficient support to the program in accordance with existing Nigeria policies and procedures.
- The HR Manager will be part of the Country program Senior Management team.
- He/she will work closely with the Africa HR Director and the Central Africa & Gulf of Guinea regional team.
Main Responsibilities
Management:
- Lead and manage the Human Resources function (including people planning, performance, well-being and development)
- Provide technical support, advice and capacity building of managers on people management skills
- Advise and assist managers in Human Resources related issues and concerns to Recruitment, development and people planning, performance management, employee relations and others
- Drive and support recruitment and selection activities ensuring compliance with recruitment process and policies and best practice
- Work with senior management team in the program and senior staff on staff retention strategies and initiatives
- Ensure proper onboarding process of new staff
- Ensure oversight and consistency in position titles and grades, across all field locations
- Assist managers to identify, recommend and approve Learning & Development initiatives for their employees through the WCS-U Learning platform and others
- Drive any Continental and Regional HR initiatives within the country
Performance, well-being, compensation & benefits:
- Proactively respond to and manage performance counselling, employee grievances and disciplinary issues as required, with a focus on building manager competency on performance management and ensuring that documentation is well kept
- Lead the performance management process including conducting trainings
- Act as an impartial mediator in disciplinary procedures and ensure it is administered in an equitable and fair manner and meets all legal and labor regulations and requirements
- Lead people well-being initiatives at the country level
- Define and review salary structure in partnership with the Senior Management team, the Africa HR Director and the relevant regional staff
Human Resources Policies and Support:
- Maintain and update Staff Human Resources Handbooks as necessary
- Proactively pursue continuous process improvement in Human Resources related practices in order to enhance the quality and efficiency of output/delivery.
- Work closely with Africa HR Director and the Regional Office to share information and provide support as required
- Accountable for making sound decisions based on Nigeria program policies, standards, and the advice of technical experts in the program
HR Administration:
- Ensure an up-to-date database of staff contracts and filing of staff documentation
- Ensure proper management of staff absences including leave
- Ensure that staff benefits are duly explained to employees and serve as liaison between employees and respective insurance company.
- Manage orientation process and arrivals checklist for new staff and ensure support for all new staff and their integration into the organization
- Manage appropriately staff exit procedures
Others:
- Support Regional Office on any HR related activity within the country.
- Any other task as may be required by the Line Manager.
Qualification Requirements
- Relevant University Degree preferably in Human Resources Management or Management
- At least 5 years’ experience in Human resource management with 2 years People management in a similar role within an INGO
- Professional training in Human Resources Management.
- Ability to develop clear goals and identify priority activities and assignments
- Demonstrated experience in executing human resources processes.
- Strong communication and inter-personal skills, demonstrated ability to work in a multi-disciplinary and multi-cultural team.
- Proven ability to manage large and varied workloads, and deal constructively with diverse people.
- Proven ability to prioritize tasks, meet deadlines and work with limited supervision.
- Pro-active, stable and robust character and a good team-player
- Knowledge of Nigeria labour laws and legal issues.
- Full professional proficiency in English
- Country HR Certification.