Job Description
Position Overview:
- We seek a proactive and organized Office Assistant to provide administrative and clerical support to our organization.
- The Office Assistant will play a key role in ensuring the smooth functioning of office operations, supporting the efficient delivery of programs and services, and maintaining a clean and organized workspace.
Key Responsibilities:
Administrative Support:
- Welcome visitors, answer phone calls and respond to inquiries professionally and courteously.
- Assist with organizing and scheduling meetings, appointments, and events, including booking venues, coordinating logistics, and preparing necessary materials.
- Maintain office supplies inventory by checking stock levels, placing orders, and ensuring timely delivery.
- Assist with mail handling, including sorting incoming mail, preparing outgoing mail, and distributing correspondence to appropriate recipients.
- As needed, assist with data entry, filing, scanning, and other administrative tasks.
Document Management:
- Assist with the organization and maintenance of electronic and paper filing systems, ensuring documents are properly labeled, stored, and archived.
- Support the preparation and formatting of documents, reports, presentations, and other materials using Microsoft Office or other software as needed.
- Assist with document translation and interpretation where necessary, particularly for multilingual communications or projects.
Logistics and Facilities Management:
- Coordinate office maintenance and repairs, including liaising with building management, contractors, and service providers.
- Assist with the setup and breakdown of meeting rooms, event spaces, and workstations, ensuring they are clean, organized, and equipped with necessary supplies.
- Monitor and maintain office equipment, including printers, copiers, and computers, and troubleshoot minor technical issues as needed.
- Perform regular office cleaning duties, including sweeping, mopping, dusting, and sanitizing communal areas, restrooms, and kitchen facilities.
Assistance to Staff and Program Teams:
- Provide general administrative support to staff and program teams, including photocopying, scanning, and filing documents, as well as running errands and performing other tasks as assigned.
- Assist with travel arrangements and expense reporting for staff, volunteers, and visitors, including booking flights, hotels, and transportation.
Qualifications:
- SSCE or equivalent qualification.
- 0-1 year of experience in an administrative or office support role, preferably in a non-profit or NGO setting.
- Strong organizational skills and attention to detail, with the ability to multitask and prioritize workload effectively.
- Excellent communication and interpersonal skills, with a positive attitude and customer service orientation.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and basic computer skills.
- Ability to work independently with minimal supervision, as well as collaboratively in a team environment.
- Must be a resident of Lagos State.
- Fluency in English.