Flight Manager at Capital Luxury

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
3 years ago

Additional Details

Job ID
8764
Job Views
148

Job Description



Responsibilities



  • Responsible for the seamless operation of every flight; from sale to post flight actions.

  • Liaisewith customers on the phone, email, messaging and in person.

  • Coordinatewith thesupply chain of aircraft operators, support team and crew.

  • Organiseancillary services such as catering and ground transport.

  • Checkall operational aspects of the flight including airport and ATC slots & weather.

  • ImproveStandard Operating Procedures and documentchanges in theOps Manual.

  • Workalongside the marketing team on customer retention initiatives.

  • Requestpost flight feedback and reviews.

  • Maintains the fleet and Crew schedule.

  • Prepares charter quotes, Crew flight paperwork, and other flight-related paperwork.

  • Executes all trip details including: Client correspondence, FBO notification, generation of trip paperwork, securing of Crew accommodations and travel arrangements, negotiating and securing fuel rates, assigning flight crew, and providing trip briefings.

  • Ensureall flight crew personnel are certified, current and supervised according to the requirements specified in the Federal Aviation Regulations prior to releasing a flight.


Requirements



  • Bachelor's Degree in Engineering, Computer Science or any Related Discipline.

  • A minimum of three (3) years experience in a engineering, computer science, or a similar role.

  • Solid computer skills, proficient in MS Office software

  • Exceptional interpersonal skills and the ability to work as a team member while meeting individual performance goals.

  • Must be able to work in a fast-paced, demanding environment and demonstrate the ability to juggle and prioritize multiple tasks.

  • Experience in managing payments, negotiating contracts, and determining rental rates.

  • Ability to resolve clientscomplaints, as well as to supervise workers and contractors.

  • Excellent leadership and communication skills.


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